Privacy policy

Overview

Privacy policy

Personal Data Processing Policy. Last updated: 24 November 2025. 1. General provisions 1.1. This Privacy Policy (the ‘Policy’) sets out the procedure for processing and protecting the personal data of users of phonitura.com (the ‘Website’). 1.2. The personal data operator is: full name: Limited Liability Company ‘Construction Company LED Energy’; abbreviated name: LLC ‘CC LED Energy’; INN: 6671007799; KPP: 665801001; OGRN: 1156671006568; OKPO: 49552739; OKATO: 65401362000. Registered address: 620036, Yekaterinburg, 31 Evgeniya Savkova Street, premises 178/2. Contact office: Varna, 39 Hristo Smirnenski Blvd.; contact: Plamen Ganchev; telephone: +359 887 201 017; email: info@phonitura.com; website: phonitura.com (the ‘Operator’, ‘we’, ‘company’). 1.3. By using the Website and providing your personal data, you confirm your consent to this Policy in accordance with Federal Law No. 152-FZ ‘On Personal Data’. 2. Data we collect 2.1. When you use the Website’s enquiry forms, we may collect: first and last name; contact telephone number; email address; company name and position, if included in the enquiry form; information about your enquiry and the product or service of interest, including acoustic consultation and selection of solutions; city or region, to understand logistics. 2.2. Technical data collected automatically: IP address; cookie information; browser, operating system and device information; Website pages visited; time and date of the visit; referral source. 3. Purposes of personal data processing 3.1. We use your personal data exclusively to: process enquiries submitted through the contact forms; provide product advice on acoustic panels, partitions, lighting and diffusers; conduct acoustic consultations and prepare individual solutions; contact you regarding product or service orders; send commercial proposals and cost calculations; improve the Website and customer service; carry out statistical analysis of visits and user behaviour; comply with the legislation of the Russian Federation. 3.2. We do not use your data to send advertising materials without your explicit consent. 4. Legal grounds for processing 4.1. Personal data is processed on the basis of: your voluntary consent obtained when completing forms (Article 9 of Federal Law No. 152-FZ ‘On Personal Data’); the need to perform a contract to which you are a party; the Operator’s legitimate interests in providing information services. 5. Data retention period 5.1. Personal data is retained for the period necessary to achieve the purposes of processing. 5.2. The standard retention period for data from enquiry forms is 3 years from the last enquiry, unless the legislation of the Russian Federation requires otherwise. 5.3. Once the purposes of processing have been achieved, the retention period has expired or consent has been withdrawn, the data must be deleted or anonymised within 30 days. 6. Transfer of data to third parties 6.1. We do not sell, exchange or transfer your personal data to third parties without your consent, except in the following cases. 6.2. Data may be transferred: to partners to process your enquiry, for example when arranging product delivery; at the request of government authorities in accordance with the legislation of the Russian Federation; with your explicit written consent. 6.3. When transferring data to partners, we enter into agreements requiring them to maintain the confidentiality and security of the information. 7. Personal data protection 7.1. We apply organisational and technical measures to protect personal data: restricting and controlling access to personal data; using secure data transmission channels (SSL certificate); backing up data; regularly updating security systems; controlling employees’ access to personal data; training staff in the rules for handling personal data. 7.2. The Operator cannot guarantee absolute protection against unauthorised access by third parties where this occurs through no fault of the Operator. 8. Cookies and web analytics 8.1. The Website uses cookies to: ensure that the Website functions correctly; remember your preferences; analyse visits using web analytics systems (Yandex Metrica, Google Analytics); improve the user experience. 8.2. You can manage cookies in your browser settings or disable them completely. Please note that disabling cookies may limit the Website’s functionality. 8.3. Data collected through analytics systems is anonymised and used only for statistical purposes. 9. Your rights 9.1. Under Federal Law No. 152-FZ ‘On Personal Data’, you have the right to: obtain information about which of your personal data is being processed; request correction of inaccurate or incomplete data; request deletion or blocking of personal data; withdraw consent to personal data processing; obtain a copy of the data being processed; appeal against the Operator’s actions or inaction to Roskomnadzor or in court. 9.2. To exercise your rights, send a written request to: email: info@phonitura.com; correspondence address: Varna, 39 Hristo Smirnenski Blvd.; contact: Plamen Ganchev. 9.3. We will process your request within 30 days of receipt. 10. Consent to personal data processing 10.1. By completing an enquiry form on the Website and selecting the corresponding checkbox, you consent to the processing of your personal data under this Policy. 10.2. You may withdraw your consent at any time by sending written notice to info@phonitura.com. 10.3. Withdrawal of consent does not affect the lawfulness of processing before withdrawal. 11. Changes to the Policy 11.1. We reserve the right to amend this Privacy Policy unilaterally. 11.2. A new version of the Policy takes effect when it is published on the Website, unless the new version provides otherwise. 11.3. The current version of the Policy is always available at: phonitura.com/privacy. 11.4. By continuing to use the Website after changes to the Policy, you agree to the new version. 12. Contact information For all questions concerning personal data processing and this Privacy Policy, contact: personal data operator: LLC ‘Construction Company LED Energy’; contact office and correspondence address: Varna, 39 Hristo Smirnenski Blvd.; contact: Plamen Ganchev; email: info@phonitura.com; telephone: +359 887 201 017; website: phonitura.com.